Cancellation policy
Last updated: September 21, 2026
Recurring Purchase Authorization
When you select a subscription, you authorize Steep LLC and its payment providers to charge the payment method on file at the frequency you choose until you cancel.
Current Options
Default delivery choices are every 1, 2, or 4 weeks. Where the subscription selector offers additional frequencies, you may choose any displayed frequency. Current subscription discounts are 5% for a 4-pack, 15% for a 12-pack, and 17% for a 24-pack. The price, discount, cadence, shipping, and taxes shown when you enroll control your subscription and are presented again before checkout.
Manage or Cancel Online
You may cancel, pause, change products, quantities, or cadence through the online subscription portal. You may also contact summit@drinksteep.ca for assistance.
Timing
Changes apply only to future orders and must be completed before the next renewal is processed. To allow for automated billing and fulfillment, make changes at least 48 hours before the next billing date shown in the portal.
Already-Billed Orders
Once a subscription renewal has been billed, it cannot be cancelled. Can-pack returns are handled under our Refund Policy, with the terms shown when the order was placed honored. Cancelling ends future renewals; it does not reverse an order already billed.
Price or Program Changes
We may change subscription pricing, discounts, or terms prospectively. We will provide notice when required by law. You may cancel before a change takes effect.